This is an internal Centrelink Memo, drafted by a Ms. Kim Holland, that clearly states that she is of the opinion that Centrelink are WRONG in their conclusions. It lists over 48 months, ( 4 years) of records that are missing that contain any repayments made against this debt. Given that Centrelink are LEGALLY BOUND by the Records of Disposals Act to maintain accurate and complete records of ALL Commonwealth Debts, this alone makes them legally culpable should I ever get this into the legal arena.
She also states at the bottom that "we" ( Centrelink ) are saying that I didn't pay more than $40 in 4 years.. "... " this I find hard to believe." A second page of this Memo states that .." it is my recommendation that we repay to him ALL witholdings taken since 1998. "
Now, the conundrum for me is this : I had, over the four years, appealled this " debt" over 30 times... yet in this instance, the lady finds the errors and admits to them !! Why did not the previous 30 odd Investigators ?? OR, as I suspect, was the " debt " NEVER really investigated at all ?? If it was, then it obviously implies that a chain of lies and deception was instigated and maintained for over 4 years by each and every subsequent Investigator !!
Do Centrelink lie ?? I think the answer is plain for all to see. Do Centrelink cover - up their errors ?? Again, it's plain to see. Are Centrelink accountable for errors that have an impact on their customer's lives and cause undue hardship ?? THAT answer is obviously NO.
And the most obvious question of all is : If they are NOT, why NOT ??
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